Senior Creative Project Manager

Job ID: J117298
Company: Highmark Health
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Feb 15, 2018




This job works under the direction of the Creative Design Manager and Business Partners to assign resources, manage workloads and oversee the internal processes and communications from start to finish. The senior creative project manager will manage project workflow using the organization's project management software.


  • PROJECT MANAGEMENT:  Responsible for  assigning and routing projects and managing workflow through internal departments, as well as outside contractors.  Familiarity with creative (digital, traditional, multi-media) project workflow and ability to develop and manage multiple project plans and timelines according to project scope.  Manage the intake of new projects and requests, and assign to appropriate creative team lead.  Build schedules for end to end projects, from concept through production and delivery.  Manage filing of creative briefs, production briefs and calendars.  Maintain day-to-day flow of information on jobs in production for each phase of CS projects for the Creative Team.  Reduces unnecessary churn by asking the RIGHT questions upfront to ensure clarity and to prevent errors. Capable of reviewing intake and determining if creative brief is required or information in request is satisfactory, in conjunction with Account Executive/Business Partner.  For lower tier requests, ensures all information is defined and collected.  Accurately assess job request to appropriately assign work
  • PROCESS IMPROVEMENTS:  Continuously fine tune the project timeline templates.  Make proactive recommendations around process improvements.
  • Recognize and escalate issues/inefficiencies to account executive  to hold post-mortems to resolve
  • ACCURATE DATA AND REPORTING:  Run efficiency reports to determine areas of utilization opportunities.  Monitor daily input of time and completion of task by designers
  • LARGE PROJECT IMPLEMENTATION. (ie. Digital Asset management, project management, and  self service tools).  Develops, maintains and continually evaluates processes at all stages of departmental workflow. Supports the implementation of changes where appropriate
  • Other duties as assigned or requested.


Bachelor's Degree- Advertising, Marketing, Communications or other business related field



  • 5-7 years' of project coordination experience in an agency environment


  • Understanding of creative development process and tools
  • 1-3 years' creative project tracking and resource assignment (traffic) experience
  • Project Management system experience


  • Project management and organizational skills with ability to multi-task and prioritize in a deadline driven environment
  • Excellent ability to analyze and solve problems
  • Strong attention to deta
  • Proficient in MS Office Suite and MS Project
  • Excellent writing and verbal communication skills
  • Outgoing personality; ability to effectively interact with team members
  • Highly motivated and proactivEe attitude
  • Ability to work additional hours as needed

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
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