Pharmacy Account Manager-PA

Job ID: J118183
Company: Highmark Inc
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at:

Share:

Description

JOB SUMMARY

This job maintains and grows existing business and ensures that positive account relationships are maintained in assigned region. The incumbent assists in the preparation of proposals, meeting materials and/or sales collateral during the account renewal process.  Evaluates, recommends and implements processes to ensure that account objectives are met. Serve as the sales liaison between group administrators and the Organization's internal departments for problem resolution. Supports the corporate goal for retention and client satisfaction. Responsibilities include but are not limited to on-site training and implementation of the pharmacy account(s), processes and procedures to all new clients and re-training to existing clients as needed.

Employee Referral Payout: Level 1

**We are hiring for 2 Pharmacy Account Manager-PA roles.

ESSENTIAL RESPONSIBILITIES

  • Responsible for the management and oversight of the pharmacy account(s). On-site training and implementation of processes and procedures to all new clients and re-training to existing clients as needed.
  • Assist in the preparation of pharmacy benefit design analysis for specialized proposals and quotes. Runs financial reports or performs basic financial analysis on utilization data and market research and analysis. Develop detailed specifications for implementation of new pharmacy products for clients.
  • Coordinate, prepare and present regular Account/ Claim reviews for the client, claims staff, legal or any other team member deemed necessary.
  • Coordinate all post-sale, on-going aspects of the company’s operations and communication with senior level executives at the client level, as well as legal, other Organization companies and outside vendors.
  • Work closely with Sales Support Analysts responsible for account processing and set-up to ensure accurate and seamless service delivery. Develop documents and processes to ensure effective communication via work plans for all account implementation activities. 
  • Primary contact for the resolution of the day to day account service issues. Support customers during the implementation of sales contracts and throughout the relationship by resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS

  • High School Diploma/GED
  • 3 - 5 years of Client Management experience

Preferred

  • Bachelor's Degree in Business Administration/Management

LICENSES AND CERTIFICATIONS

Required

  • Producer's License - Accident & Health or obtained within 45 days of hire

SKILLS

Required

  • Customer Relations
  • Problem Solving & Decision Making
  • Communication Skills
  • Results Driven
  • Analytical and Logical Reasoning/Thinking
  • Influence and Persuasion
  • Planning and Organizing
  • Diligence

Travel Required

25% - 50%

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

Share:

Interested in working at the Highmark Health enterprise?
Take the first step by joining our Talent Network today!

Join Our Talent Network

Similar Jobs

Employee Health Nurse - Casual

Pittsburgh, PA, United States
Nursing

Registered Nurse - Cath Lab

Pittsburgh, PA, United States
Nursing

Registered Nurse - OR - Cardiovascular Division

Pittsburgh, PA, United States
Nursing

Licensed Practical Nurse

Pittsburgh, PA, United States
Patient Support

Wellness Engagement Specialist

Pittsburgh, PA, United States
Clinical Services

IT Testing & Quality

Mechanicsburg, PA, United States
IS/IT

IT Infrastructure Analyst

Pittsburgh, PA, United States
IS/IT

Dosimetrist

Pittsburgh, PA, United States
Tech

Rhvac Systems Engineer

Monroeville, PA, United States
Facilities Management & Real Estate

Surgical Technician II - Labor and Delivery

Monroeville, PA, United States
Tech

IT Testing & Quality

Pittsburgh, PA, United States
IS/IT

Research Integrity Specialist - IRB

Pittsburgh, PA, United States
Research

Associate Customer Service Representative

Parkersburg, WV, United States
Customer Service

Licensed Practical Nurse- Cardiology-Clarion

Clarion, PA, United States
Patient Support

Pharmacist- Discharge Pharmacy

Jefferson Hills, PA, United States
Pharmacy

Associate Principal - Provider Practice

Pittsburgh, PA, United States
IS/IT

Clinical Pharmacy Specialist- Oncology- Beaver

Beaver, PA, United States
Pharmacy

Population Health Pharmacist

Pittsburgh, PA, United States
Pharmacy

Associate Data Scientist - (Predictive Analytics)

Pittsburgh, PA, United States
Other

Surgical Technician - Cardiovascular Team

Pittsburgh, PA, United States
Tech

Senior Decision Support Analyst

Pittsburgh, PA, United States
Other

Medical Assistant Certified

Erie, PA, United States
Patient Support

Clinical Informatics Analytics/Reporting Nurse

Pittsburgh, PA, United States
Nursing