Job ID: J119210
Company: United Concordia Companies Inc
Location: Harrisburg, PA, United States
Full/Part Time: Full time
Job Type: Regular
Handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards.
Training Schedule: 6 Weeks - 8:00 AM - 4:30 PM M-F. Work schedule 11:30 AM - 8:00 PM M-F. Option to work from home after 1 year upon successful demonstration of job stability, performance, and in-house measures.
Bilingual Spanish candidates are encouraged to apply.
This job requires the ability to work as a team member. Additionally, this job requires the willingness and ability to report to work on a regular and timely basis and may require irregular work hours, holidays and/or weekends.
Referral Type: Level 1
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