IT Infratruture Engineer

Job ID: J120825
Company: HM Health Solutions Inc.
Location: Harrisburg, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Apr 10, 2018

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Description

GENERAL OVERVIEW:  

Plans, researches, evaluates, designs and develops IT Infrastructure systems by applying engineering, hardware and software design theories and principles to develop a compatible system infrastructure in line with organizational strategies.  Responsible for the design, development, and implementation of IT Infrastructure components such as operating systems, software tools, and utilities.  Conducts studies of IT Infrastructure performance and traffic analysis.  Determines system design requirements and ensures that system improvements are successfully implemented and monitored to increase efficiency.  Generates IT Infrastructure engineering policies, standards and procedures. 

ESSENTIAL RESPONSIBILITIES: 

1. Serves on teams in clearly defining, with the customer, requirements, deliverables and timeframes.  Escalates issues and makes recommendations to resolve them to the appropriate audience.

2. Conducts root cause analysis to identify and resolve complex problems impacting IT Infrastructure.

3. Develops and/or delivers technical training in complex technical areas.

4. Completes project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects. 

5. Assures compliance to required standards, procedures, guidelines and processes.

6. Other duties as assigned or requested.

QUALIFICATIONS:

Education, Licenses/Certifications, and Experience

Minimum

  • High School Diploma or equivalent  is required
  • 1-3 years of experience in Information Technology

SCOPE OF RESPONSIBILITY 

Does this role supervise/manage other employees?         No x    

WORK ENVIRONMENT

Is Travel Required?

No   x

Physical Demands

This job requires the ability to work as a team member. Additionally, this job requires the willingness and ability to report to work on a regular and timely basis and may require irregular work hours, holidays and/or weekends.

Note: Job duties and responsibilities support separation of duties across multiple users

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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