Program Manager

Job ID: J121982
Company: Highmark Inc
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: May 7, 2018

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Description

GENERAL OVERVIEW:


This job is responsible for the successful definition, implementation and delivery of complex programs that requires cross-functional collaboration and  interdependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors. Manages a matrix group of employees and contractors who serve on project teams and/or within departmental work groups to achieve a coordinated benefit.

The candidate for this role will be supporting a large strategic initiative as part of the C2V program, focused on end-to-end improvements to identify and resolve gaps, inefficiencies, and process failures that result in incorrect claims payments. The incumbent will be part of a fast-paced team, driving discipline and thought leadership to drive high value opportunities and improvements which span across various business processes (including, but not limited to sales, product, clinical, provider reimbursement, benefits, and/or claims).

ESSENTIAL RESPONSIBILITIES:

  • Work with management to assemble project teams and work groups to produce deliverables required to achieve the objectives of a defined corporate program. Lead project managers and work group leaders in the development and maintenance of comprehensive plans for a defined corporate program.
  • Organize, direct and coordinate cross-functional activities to focus corporate resources on the successful delivery and implementation of the desired results for a defined corporate program and/or strategic initiative.
  • Work with the executive sponsor of a corporate program (VP or higher), and other management as required to achieve the objectives of a defined corporate program. Acquire detailed understanding of the business objectives for an assigned area.
  • Monitor and evaluate the progress, alignment and financial “health” of a cross-functional group of projects and related activities which together, constitutes a defined corporate program.  Direct corrective action as needed to maintain the viability of the program. If required - Report to the executive team/sponsor/steering committee on the progress, business impacts and strategies around the program(s).
  • Assess risks that might jeopardize successful achievement of the desired results of a program, develop risk mitigation strategies and tactics, and implement risk mitigation plans.
  • As needed - Partners with procurement to develop and execute strategies related to the service/asset contracts.
  • As needed - Manages the vendor to the responsibilities outlined in the contract and statement of work.
  • Other duties as assigned or requested.

QUALIFICATIONS:

Minimum

  • High School Diploma / GED
  • 8 -10 years of work experience in project management
  • 8+ years of work experience delivering business solutions using information technology

Preferred

  • Bachelor’s degree in Business Administration or Technology Management-related area of study
  • MBA or Master’s Degree in Technology Management-related area of study
  • Experience working on large scale initiatives that cross multiple business units and functions
  • Expert skill level in managing complex program dependencies
  • Experience managing programs using agile and/or lean methodologies
  • Experience in successful delivery of program results in the healthcare industry
  • PMP or Certification in Project Management

Employee Referral Level - 1

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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