Revenue Cycle Operations Analyst

Job ID: J125120
Company: West Penn Allegheny Health System
Location: Pittsburgh, PA, United States
Facility: 4 Allegheny Center
Full/Part Time: Full time
Job Type: Regular
Posted at: Jun 12, 2018

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Description

GENERAL OVERVIEW:

In this role, the successful candidate is responsible for supporting efforts related to the design, build, implementation, training, evaluation, testing and maintenance of all Revenue Cycle systems (Epic, Meditech, nThrive, etc.) Functions on an advanced level in multiple platforms, business systems, and tool set. Must be able to perform all other tasks assigned by the Director of Revenue Cycle Systems or Chief Revenue Officer. Establishes and maintains relationships at the appropriate level between Revenue Cycle Operations and Information Technology, in order to provide appropriate escalation of issues, solution benefits, etc.

ESSENTIAL RESPONSIBILITIES:

  • Must provide systematic daily support to numerous health system management teams. Supports the business, technical, and operational needs of the Revenue Cycle departments. Departments include but not limited to Patient Access, Patient Accounts, Health Information Management and Finance. Must focus on a balanced approach to systems that considers organization needs, human issues and technology factors. Ability to define the problem, identify requirements, visualize solutions and gain user involvement. Possess the ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. (40%)
  • Function as a liaison between Information Technology, systems vendors and Revenue Cycle departments. (20%)
  • Coordinate various aspects of project implementations, system upgrades, break/fix issues, training and quality assurance processes. Assist in system functional and user acceptance testing. (20%)
  • Communicates easily, accurately and confidently. Tactfully and diplomatically negotiates based on need and foresight in conflicting situations. Effectively presents information and responds to questions from groups of hospital managers, staff, QI teams, clients (i.e. physicians, clinics), coworkers and other customers and associates. Effectively communicates via telephone and messaging. (10%)
  • Required to make sound decisions without supervisory intervention. Ability to read, analyze and interpret periodicals, professional journals, procedure manuals and government regulations relevant to financial functions supported. (10%)

QUALIFICATIONS:

Minimum

  • Epic proficient or certified within one year of hire date
  • 3-5 years healthcare revenue cycle experience

Preferred

  • Bachelor's degree
  • Certified Revenue Cycle Specialist or higher
  • 1-3 years of Epic experience
  • Healthcare experience; system implementation; Epic, Meditech or other healthcare financial information experience; electronic claims system experience

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
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For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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