Greeter - West Penn Hospital

Job ID: J123550
Company: West Penn Allegheny Health System
Location: Pittsburgh, PA, United States
Facility: West Penn Hospital
Full/Part Time: Part time
Job Type: Casual
Posted at: Jun 22, 2018

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Description

GENERAL OVERVIEW:

Provides front desk support for the facility. Provides a first impression for all who visit of extraordinary
customer service. Answers phones, greets visitors, distributes mail, copies and faxes, signs for packages and various general administrative duties.

ESSENTIAL RESPONSIBILITIES:

  • Operates telephone to answer, screen and/or forward calls, providing information, taking messages, or scheduling appointments. (40%)
  • Greets persons entering facility, determines nature and purpose of visit, and directs or escorts them to specific destinations. (30%)
  • Performs administrative support tasks, such as filing, maintaining records and information/document transmission. (10%)
  • Collects, sorts, distributes and prepares incoming and outgoing mail. (10%)
  • Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided. (10%)
  • Performs other duties as assigned or required.

QUALIFICATIONS:

Minimum

  • High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.
  • Excellent customer service and organizational skills.

Preferred

  • Experience with various computer software programs.
  • 0-1 years’ experience.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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