Associate Enrollment Coordinator

Job ID: J126298
Company: Highmark Inc
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Aug 6, 2018

Share:

Description

GENERAL OVERVIEW:  

The Enrollment Coordinator is accountable for processing enrollment and eligibility information submitted by customers in unique electronic file formats through varied transmission processes for statewide, national, partner plan, agent plan Mountain State, and international program customers and other operational areas.  This position must perform in a customer driven environment which requires instant analysis and problem solving while balancing the delivery of customer requirements along with the company’s functional and technical capabilities and capacities.

ESSENTIAL RESPONSIBILITIES: 

1. Supports the technical and operational role of reviewing electronic enrollment, and authorizing the execution of mainframe jobs to successfully load enrollment to membership databases. 

2. Communicates effectively with various levels of the organization.

  • Identify and articulate problems to appropriate areas throughout Highmark.
  • Interface verbally and via written communication with external customers including Subsidiaries, Plan Partners, Clients and Vendors as well as with Membership, Sales, and EDI.

3. Participates in the analysis of electronic data processes, business processes and applicable interfaces to support electronic membership enrollment while taking into consideration impacts to the business environment.  Analyzes and evaluates test data and creating specifications that result in the client’s enrollment data processing efficiently; as well as; articulating and presenting the results to clients and vendors.

4. Other duties as assigned or requested.

QUALIFICATIONS:

Education, Licenses/Certifications, and Experience

Minimum

  • High School Diploma/GED
  • 0-1 years of experience

Preferred

  • None

SCOPE OF RESPONSIBILITY

Does this role supervise/manage other employees?     

No 

  

WORK ENVIRONMENT

Is Travel Required?

No 

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

Share:

Interested in working at the Highmark Health enterprise?
Take the first step by joining our Talent Network today!

Join Our Talent Network

Similar Jobs

Associate Customer Service Representative - Highmark Health

Pittsburgh, PA, United States
Customer Service

Associate Enrollment Coordinator

Pittsburgh, PA, United States
Customer Service

Manager Customer Service

Parkersburg, WV, United States
Customer Service

Manager Customer Service

Camp Hill, PA, United States
Customer Service

Associate Customer Service Representative

Wilmington, DE, United States
Customer Service

Associate Customer Service Representative - Highmark Health

Johnstown, PA, United States
Customer Service

Associate Customer Service Representative-United Concordia Dental

Williamsport, PA, United States
Customer Service

Associate Customer Service Advocate

Wilkes-Barre, PA, United States
Customer Service

Director, Member Service

Camp Hill, PA, United States
Customer Service

Care Connect Call Center Representative

Pittsburgh, PA, United States
Customer Service

Care Connect Elite Call Center

Pittsburgh, PA, United States
Customer Service

Director, Member Service

Wilkes-Barre, PA, United States
Customer Service

Care Connect Call Center Representative

Pittsburgh, PA, United States
Customer Service

Enrollment Coordinator

Pittsburgh, PA, United States
Customer Service

Telephone Operator

Natrona Heights, PA, United States
Customer Service

Customer Service Representative

Pittsburgh, PA, United States
Customer Service

Associate Customer Service Representative

Parkersburg, WV, United States
Customer Service

Associate Customer Service Representative - Highmark Health

Erie, PA, United States
Customer Service

Associate Telecomm

Jefferson Hills, PA, United States
Customer Service

Associate Customer Service Representative

Parkersburg, WV, United States
Customer Service

Care Connect Elite Call Center

Pittsburgh, PA, United States
Customer Service

Associate Customer Service Representative

Camp Hill, PA, United States
Customer Service

Care Connect Elite Call Center

Pittsburgh, PA, United States
Customer Service

Care Connect Call Center Representative

Pittsburgh, PA, United States
Customer Service

Care Connect Call Center Representative

Pittsburgh, PA, United States
Customer Service