Job ID: J127270
Company: Highmark Health
Location: Home, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Jul 11, 2018
This job oversees front-line support to users of the Analytic Platform for the organization and its Health Plan Partners. The incumbent leads the analytic call center which provides Tier 1 and Tier 2 support for analytic tools and data repositories. Overall responsibility is to provide individuals using analytic platforms with a service center where they can focus their questions and problems for resolution. This job also oversees the relationship with HMHS (IT) technical resources to help customers resolve technical issues that require IT support. The incumbent understands healthcare data and the analytic tools used to ingest data from end-to-end.
LICENSES or CERTIFICATIONS
Language (Other than English)
0% - 25 %
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