Consulting Rotation Program (June 2019) - HM Health Solutions

Job ID: J130239
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Oct 5, 2018

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Description

As an associate in the Consulting Rotational Program, you will experience 3 different rotations within various teams to develop core skills and gain experience in delivering health care technology solutions to budget, to timescale and to the highest standards to ensure client satisfaction.

Rotations can include:

Practice Team—Come to be a thought leader, and gain knowledge in engagement methodology, planning and delivery. 

Solutioning—Develop core skills in proposal development, solution design, technical estimates and client blueprinting.

Planning Team—Engage across clients, develop tools and methodologies for delivery excellence, and gain market knowledge. 

Client Delivery—Become exceptional at relationship management, operational delivery, problem resolution and working in a matrix environment.

Change Management—Work with clients to provide organizational change management expertise, solutions, and subject matter expertise experience around the Platform.

This job leverages combined people, process, and technology competencies to support large-scale, complex customer engagements; collaborates with Product, Infrastructure, and Security teams to configure solutions and deliver value to customers; acts as subject matter expert and trusted advisor in both practice and customer spaces; and works closely with engagement and practice leadership team to define strategic and tactical direction. The incumbent delivers value to customers through client-facing advisory and delivery services in support of HM Health Solutions product offerings. Accountabilities include, but are not limited to, supporting deliverable content, providing analysis, and building and sharing institutional knowledge.

ESSENTIAL RESPONSIBILITIES

  • Contribute to the delivery and execution of complex, large scale, multi-year (high cost, high complexity and/or high risk) client enterprise transformation programs by:
  • Gathering required data through direct observation and/or inquiry and synthesizing data into meaningful observation;
  • Analyzing, identifying and problem solving from information sets (issues could be business or systems issues) drawing conclusions from information sets based on analysis,
  • Creating hypotheses and presenting recommendations to team;
  • Developing client specific requirements, standard operating procedures, functional roles & responsibilities, process flow and user guides.
  • Support content development for deliverable artifacts to deliver client value and meet contractual obligations, and that align to delivery timelines and budgets.
  • Other duties as assigned or requested.

                                                                 

EDUCATION

Required

  • Bachelor's Degree in Business Administration, Management Information Science, Health Administration, or relevant field

Preferred

  • Master's Degree in Business Administration, Management Information Science, Health Administration, or relevant field

EXPERIENCE

Preferred

  • 1 year in Consulting and/or Industry experience
  • 1 year in Technology Platform Delivery
  • Experience engaging, influencing, and advising senior executive leaders
  • Experience working in complex matrixed environments

Preferred

  • Project Management Professional (PMP)
  • Information Technology Infrastructure Library (ITIL)

SKILLS

Required

  • Customer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent development
  • Excellent written and spoken communications skills
  • Strong leadership and interpersonal skills
  • Ability to work independently
  • Proficient in the use of MS Word, Excel, and PowerPoint
  • Proven ability to build and sustain internal and customer relationships

Travel Requirement: 75% - 100%

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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