Associate Consultant - Trainer

Job ID: J131485
Company: HM Health Solutions Inc.
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Oct 12, 2018

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Description

Associate Consultant: Trainer

General Overview:

The consulting workforce leverages combined people, process, and technology competencies  to support large-scale, complex customer engagements; collaborates with Product, Infrastructure, and Security teams to configure solutions and deliver value to customers; acts as subject matter expert and trusted advisor in both practice and customer spaces; and works closely with engagement and practice leadership team to define strategic and tactical direction.

The Associate Consultant delivers value to customers through client-facing advisory and delivery services in support of HM Health Solutions product offerings. Accountabilities include, but are not limited to, assessing learning and business needs, development of curriculum and other documentation, training end users and client trainers,, supporting end users during migrations and building and sharing institutional knowledge.

Essential Job Functions:

  • Quickly master complex systems and applications and transfer knowledge using best practices to assure learning.
  • Perform complex needs analysis using methodologies such as ADDIE and/or SAM to support complex client enterprise transformations and collaorate with others to implement learning programs that support client transformation based upon that needs analysis
  • Create training materials and courses for traditional classroom learning and virtual synchronous and asy nchronous learning opportunities. 
  • Develop self-directed eLearning courses using state-of-the-art tools such as Captivate, Camtasia, Articulate and Rise.
  • Establish and maintain iterative review processes that assure continuous improvement in content, methodologies and delivery
  • Deliver, as necessary, courses both onsite and virtually using techniques designed to assure learner success
  • Maintain classroom presence both online and face-to-face as necessary
  • Partner sucessfully with a diverse team of Change Management and Technical professionals to assure client success.
  • Other duties as assigned or requested.

Minimum Required Qualifications:

  • Bachelor's Degree in Instructional Design, Learning and Development, Communications or another relevant field.
  • Excellent verbal and written communication skills
  • At least 1-3 years training and/or designing curriculum
  • Ability to travel up to 80% of the time

Preferred Qualifications:

  • Master's Degree  in Instructional Design, Learning and Development, Communications or another relevant field.
  • 1+ years' consulting/and or industry experience
  • 1+ years' delivering platform training or curriculum t
  • Experience engaging, influencing, and advising senior executive leaders
  • Experience working in complex matrixed environments
  • Professional Certifications in Instructional Design, Evaluation and/or Facilitation such as Kirkpatrick, ASTD or DDI

PREFERRED LICENSURE

Project Management Professional, Information Technology Infrastructure Library

TRAVEL REQUIREMENT:  up to 80% travel

Referral Level Payout 4

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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