Sr. Training Specialist

Job ID: J131994
Company: Gateway Health Plan
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Sep 14, 2018

Share:

Description

JOB SUMMARY


This job delivers highly complex training courses and workshops in support of workforce development, technology and/or proprietary business systems, updates or create course materials to reflect changes in processes or systems and manages the classroom effectively to ensure learning.

ESSENTIAL RESPONSIBILITIES

  • Display excellent verbal and written communication skills. 
  • Train new hire classes (could be as long as 6-12 weeks in duration).
  • Deliver training on a variety of topics (business processes, systems, orientation, boot camps) to all levels of staff.
  • Conduct workshops.
  • Provide feedback to learners on progress in class.
  • Provide regular feedback/status reports to participant’s management.
  • Mentor and coach to bridge performance gaps (a new hire on application of the processes).
  • Deliver train the trainer sessions and coach less experienced trainers.
  • Prepare for and deliver training to target audience from an existing lesson plan. 
  • Use adult learning techniques, training tools and terminology appropriate to the learner and topic. 
  • Adapt presentation style to meet the learner needs. 
  • Practice good classroom management techniques to handle a variety of classroom situations. 
  • Anticipate addresses and fields questions. 
  • Provide both positive and constructive feedback to learners.
  • Present training content via classroom, virtual or webinar.
  • Modify/update existing training materials.
  • Responsible for ensuring all training materials are updated on a timely basis and scrubbed of PHI. 
  • Ensure that courses are presented using the most current, up-to-date format and content.
  • Understand the basic component of developing a training solution. 
  • Use sound adult learning techniques and approved templates.  Materials include, but are not limited to, manuals, job aids, visual aids, wall charts and Power-point presentations.
  • Support or Lead Training Related projects.
  • Creatr training assessment surveys.
  • Trend evaluation results.
  • Gather and summarizing subject matter research.
  • Create reports and status.
  • Contribute to SOWs and contracts.
  • Act as SME in helping to design learning interventions.
  • Other duties as assigned or requested.


QUALIFICATIONS

Minimum

  • High School Diploma / GED
  • 3-5 years of experience in Education, Training, or business-related specialty


Preferred

  • Bachelors degree in Education or Training


Knowledge, Skills and Abilities

  • Good at building and maintaining interpersonal relationships, managing conflict, solving problems, and handling multiple assignments
  • Conceptual knowledge of skills directly related to training, such as: adult learning concepts and training delivery techniques
  • Basic decision making skills


SCOPE OF RESPONSIBILITY
Does this role supervise/manage other employees?         

No        


WORK ENVIRONMENT
Is Travel Required?
Yes  

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

Share:

Interested in working at the Highmark Health enterprise?
Take the first step by joining our Talent Network today!

Join Our Talent Network

Similar Jobs

Senior Training Specialist

Pittsburgh, PA, United States
Human Resources

VP, Enterprise Effectiveness

Pittsburgh, PA, United States
Human Resources

Sr. Training Specialist

Pittsburgh, PA, United States
Human Resources

Director, Training and Development

Pittsburgh, PA, United States
Human Resources

Senior Workforce Analyst

Pittsburgh, PA, United States
Human Resources

Training Specialist

Camp Hill, PA, United States
Human Resources

Training Specialist

Pittsburgh, PA, United States
Human Resources

Recruiter

Pittsburgh, PA, United States
Human Resources

Nurse Recruiter

Natrona Heights, PA, United States
Human Resources

Manager, Talent Acquisition

Pittsburgh, PA, United States
Human Resources

HR Customer Service Specialist -Tier 1

Pittsburgh, PA, United States
Human Resources

Senior Training Specialist

Pittsburgh, PA, United States
Human Resources

Talent Acquisition Coordinator (TEMP)

Pittsburgh, PA, United States
Human Resources

Recruiter

Pittsburgh, PA, United States
Human Resources

Instructional Designer

Pittsburgh, PA, United States
Human Resources

Enterprise HR Readiness & Change Management Consultant

Pittsburgh, PA, United States
Human Resources

HRIS Manager

Pittsburgh, PA, United States
Human Resources

HR Director

Pittsburgh, PA, United States
Human Resources

Manager of HR Analytics

Pittsburgh, PA, United States
Human Resources

Sr. HR Business Partner - AGH

Pittsburgh, PA, United States
Human Resources

Manager Benefits and Retirement Administration

Pittsburgh, PA, United States
Human Resources

Leadership and Organizational Development Specialist

Pittsburgh, PA, United States
Human Resources