Training Coordinator - Epic Education

Job ID: J132455
Company: West Penn Allegheny Health System
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Sep 24, 2018

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Description

GENERAL OVERVIEW:

Responsible for planning, developing, scheduling, and delivering individual and group end-user instruction on system applications; works with departmental contacts to collaborate on end-user training methodology for IT solutions; creates and maintains supporting reference materials and training curriculum for students.

ESSENTIAL RESPONSIBILITIES:

  • Conducts training sessions for standard application for hospitals and affiliated agencies and/or institutions to ensure mastery and proficiency of user skills under controlled classroom conditions.  Incorporate “clinical expert’ as needed for new module implementation to address system impact to end-user workflow.
  • Assess training needs based on the strategic plan and liaisons with internal and external customers to identify, analyze, develop, design, prioritize and implement solutions.  Partner with subject matter experts as needed to address clinical experience in training for latest programs.
  • Develop and maintain instructor-led and electronic training curriculum and associated materials.  Incorporate policy pertaining to security and confidentiality into training content.
  • Recommend and implement enhancements to training program curriculum to include multimedia or multimedia delivery formats as appropriate.
  • Maintain training schedules and courses as needed.
  • Maintain and expand knowledge level of standard applications and current education practices through self-study and/or training and staying current on relevant updates.

QUALIFICATIONS:

Minimum

  • Bachelor’s Degree or BSN; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • 3-5 years’ experience in a health-related field or information technology.

Preferred

  • Experience in teaching adult learners.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
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For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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