Training Coordinator - Epic Education

Job ID: J132455
Company: West Penn Allegheny Health System
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Sep 24, 2018




Responsible for planning, developing, scheduling, and delivering individual and group end-user instruction on system applications; works with departmental contacts to collaborate on end-user training methodology for IT solutions; creates and maintains supporting reference materials and training curriculum for students.


  • Conducts training sessions for standard application for hospitals and affiliated agencies and/or institutions to ensure mastery and proficiency of user skills under controlled classroom conditions.  Incorporate “clinical expert’ as needed for new module implementation to address system impact to end-user workflow.
  • Assess training needs based on the strategic plan and liaisons with internal and external customers to identify, analyze, develop, design, prioritize and implement solutions.  Partner with subject matter experts as needed to address clinical experience in training for latest programs.
  • Develop and maintain instructor-led and electronic training curriculum and associated materials.  Incorporate policy pertaining to security and confidentiality into training content.
  • Recommend and implement enhancements to training program curriculum to include multimedia or multimedia delivery formats as appropriate.
  • Maintain training schedules and courses as needed.
  • Maintain and expand knowledge level of standard applications and current education practices through self-study and/or training and staying current on relevant updates.



  • Bachelor’s Degree or BSN; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • 3-5 years’ experience in a health-related field or information technology.


  • Experience in teaching adult learners.

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