Process Improvement Consultant

Job ID: J132241
Company: Highmark Inc
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Sep 26, 2018

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Description

JOB SUMMARY

This job drives organization-focused solutions that deliver tangible value in the form of stronger financial performance, new capabilities, and enhancements to successfully meet the enterprise's transformation objectives.  Works with senior leaders to identify, prioritize, and deliver both large and small scale consulting projects that advance business outcomes and achieve strategic objectives.  The incumbent generates value by playing an active role across all aspects of department engagements. Primary service offerings include: capability analysis and definition, operating model definition, governance and decision rights, process engineering, and metrics design.  Completes key project activities including, but not limited to: gathering and analyzing information, formulating and testing hypotheses, developing recommendations, presenting findings and recommendations to client managers and executives.  Supports other key objectives including building department capabilities across the enterprise and driving continuous improvement efforts for the department. 

Employee Referral Payout: Level 1

ESSENTIAL RESPONSIBILITIES

  • Drive across all aspects of engagement delivery, under the direction of the engagement manager, including gathering and analyzing information, formulating and testing hypotheses, developing recommendations, building reports and deliverables, presenting findings and recommendations, and trainings to client managers and executives.
  • Actively expand consulting and professional skills through client interactions, mentoring, and formal learning.
  • Support internal initiatives (e.g. performance tracking and reporting) and continuous improvement efforts.
  • Other duties as assigned or requested.

EDUCATION

Required

  • Bachelor's Degree in Business, Economics, Organizational Development, or Industrial Engineering

Preferred

  • Master's Degree in Business, Economics, Organizational Development, or Industrial Engineering

EXPERIENCE

Required

  • 5 years of experience in strategy, operations, mergers/acquisitions, or human capital practice in a management consulting firm

OR

  • 7 years of organizational development/general management experience

Preferred

  • 7 years of experience in the healthcare or health insurance industry, working in complex/matrixed environments, working in/across multiple business functions, or demonstrating core strategic organization design competencies

SKILLS

  • Project Management
  • Financial Modeling
  • Cross-Functional Team Leadership
  • Requirements Construction
  • Medicare
  • Vendor Management

Travel Requirement

0% - 25%

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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