Department Assistant - Whitehall - Full Time

Job ID: J133797
Company: Jefferson Regional Medical Center
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Oct 12, 2018

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Description

GENERAL OVERVIEW

Provides callers with a service referral or community program information to meet their medical, demographic and financial needs. Maintains support relationships among community members, service providers, physicians and the Health System.

ESSENTIAL RESPONSIBILITIES

  • Answers telephone calls, obtains and provides information and gives referrals to the general public based on departmental policies.
  • Schedules class registrations.
  • Conducts outbound marketing campaigns and outbound caller surveys to compile specific information for clients.
  • Produces tracking and statistical reporting of callers and appointments.
  • Conducts follow-up campaigns for customers via letters, brochures and fliers.
  • Answers Senior Services telephone calls, and obtains  information related to the inquiry.

QUALIFICATIONS

Minimum

  • High school diploma/GED
  • PC, word processing and spreadsheet skills required.   

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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