Job ID: J134046
Company: Gateway Health Plan
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Oct 12, 2018
Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints.
Assists the department in meeting quality and production standards. Responds to members, providers, group administrators and producers in an accurate and timely manner, ensuring acceptable service levels, metrics and/or performance guarantees are achieved.
1. Responds to members, providers, group administrators and producers in an accurate and timely manner.
2. Manage multiple production oriented tasks and responsibilities
3. Ensures acceptable service levels, metrics and/or performance guarantees are achieved.
Education, Licenses/Certifications, and Experience
SCOPE OF RESPONSIBILITY
Does this role supervise/manage other employees?
Is Travel Required?
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