Associate IT Infrastructure Analyst - Audio Visual Equipment

Job ID: J136006
Company: HM Health Solutions Inc.
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Jan 7, 2019

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Description

Assists with providing audio/visual support in auditorium spaces and conference room spaces. Assists with providing off-site audio visual support for designated meetings. Assists with the maintenance, management, and monitoring of Polycom video conferencing infrastructure, both backend servers and video conferencing endpoints. Assists with utilization of video conference endpoints. Assists with the management and utilization of Zoom web conferencing. Provides in-person training and how-to documentation to users. Assists with the specification of appropriate technology for new conference rooms and for conference room technology refresh projects. Assists with audio production, video production, and photography projects as needed.

ESSENTIAL RESPONSIBILITIES: 

Assists in performing less complex operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, storage, voice, etc. Assists in performing less complex analysis and resolve problems to restore normal IT Infrastructure operational levels. Assists in the completion of less complex project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects.  Assures compliance to required standards, procedures, guidelines and processes. Other duties as assigned or requested.

MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent require
  • 0-1 year experience in Information Technology

PREFERRED QUALIFICATIONS:

  • Bachelor’s Degree in Communication, Computer Science, Media Production, Music Technology, or related field
  • 1 or more years’ experience on an audio/visual support team
  • 1 or more years’ experience with Polycom video conferencing endpoints and backend infrastructure.
  • 1 or more years’ experience with A/V Integration.
  • Experience with Adobe Creative Suite (Audition, After Effects, Lightroom, Media Encoder, Premiere Pro, Photoshop)

REFERRAL BONUS: Level 1

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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