Training Specialist - EPIC Education

Job ID: J138832
Company: West Penn Allegheny Health System
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Feb 12, 2019




Assesses, plans, implements, and evaluates programs designed to teach electronic health record systems to others; works cooperatively with the information management system to coordinate training needs; serves as a liaison among end users of the system.


  • Collaborates to plan, coordinate, provide, and evaluate entry level, advanced, and continuing education on the clinical computer system to staff, physicians, and interdisciplinary team members.
  • Serves as a liaison among end users to resolve training issues related to the clinical information system.
  • Develops training materials for the clinical computer system.
  • Maintains the training resources for use in employee training, and facilitates sign-on codes for each user.
  • Detailed knowledge of clinical workflow as it pertains to the use of the clinical information systems.
  • Participates in clinical systems upgrade planning to determine training development and communication for enhancements made to the systems.
  • Maintains testing scripts for all systems.
  • Performs other duties as assigned or required.



  • Associate's degree in health related field or equivalent experience
  • Valid driver’s license


  • Experience in health or allied health related field
  • Experience in using electronic health record systems
  • IT experience



Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at


Interested in working at the Highmark Health enterprise?
Take the first step by joining our Talent Network today!

Join Our Talent Network