Team Manager, IT - Project Leadership - Platform Support

Description

This job will be involved split time between managing the activities of various IT Project Leaders as well as directly apply project leadership to multiple large complex product and technology solutions throughout the IT organization. Management activities include making decisions on personnel actions (promotions, hiring, terminations, etc.) with a strong focus on developing talent. The incumbent cultivates the capabilities of staff, plan and coordinates project assignments, and manages performance goals. Actively involved in the coordination, implementation, problem solving, communication, and training of new technologies and processes, as they are developed and moved into the department. Project Leadership activities include directly managing programs/projects in conjunction with the organizational need. The incumbent exhibits and applies the core behaviors which define success for HM Health Solutions and our customers: Purposeful Execution, Teamwork, Transformational Leadership, and a Customer-First mentality. This requires a commitment to on-time/on-budget delivery, promoting a culture of collaboration among all project stakeholders, thinking and planning strategically in areas of risk mitigation and overall project direction, and a dedicated focus on bringing value to our customers.

ESSENTIAL RESPONSIBILITIES

• Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority
• Serve as a project leader for the definition, planning, and delivery of multiple large-scale product and technology projects, working with the executive sponsor (Director or higher) and other management as required to ensure achievement of the defined project goals. Receiving high risk, visible efforts, must take a lead role in the successful delivery and implementation of cross-functional activities to achieve the desired results for a defined program and/or strategic initiative
• Drive the day-to-day operation of projects (including budgetary oversight and staffing) ensuring that all projects are reliably delivered on time, on budget and with a consistently high standard of quality
• Assess team members to determine performance metrics, professional/personal growth needs, and create individual development/training plans and career progression plans
• Other duties as assigned

REQUIRED EDUCATION

• Bachelor's Degree in Information Technology

PREFERRED EDUCATION

• Master's Degree in Business Administration, or Management Information

REQUIRED EXPERIENCE

• 5 - 7 years in Project Management
• 5 - 7 years delivering Business Solutions using Information Technology
• 1 - 3 years leading teams

PREFERRED EXPERIENCE

• Project Management Professions (PMP) or other qualifying certification in Project Management
• 2 years supervisory experience

PREFERRED LICENSES AND CERTIFICATIONS

• Project Management Professional (PMP)

SKILLS

• Customer-first mindset. Skilled at anticipating customers' needs and the ability to build relationships that enable collaboration among all stakeholders and vendors
• Ability to drive change and thrive in ambiguity
• Excellent written and verbal communication skills; is articulate and can communicate succinctly to multiple levels within a matrixed organization; must be comfortable presenting to large and diverse audiences
• Assertive leader who can analyze complex problems and works proactively to overcome obstacles by indentifying risk and planning out mitigation and contingency strategies
• Strong leadership and interpersonal skills including experience with conflict resolution. Ability to pull together a group of people with diverse skills and make a functional team
• Passion for leading projects and interacting with people to drive technical solutions to a successful completion
• Proven ability to influence change and negotiate solutions
• Ability to lead others who will be running smaller sub-projects and provide mentorship/coaching to less experienced staff
• Passion for developing others and helping to grow their careers

Travel Required

0%  - 25%

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Referral Payout Level: 2

Summary

This job will be involved split time between managing the activities of various IT Project Leaders as well as directly apply project leadership to multiple large complex product and technology solutions throughout the IT organization. Management activities include making decisions on personnel actions (promotions, hiring, terminations, etc.) with a strong focus on developing talent.  The incumbent cultivates the capabilities of staff, plan and coordinates project assignments, and manages performance goals.  Actively involved in the coordination, implementation, problem solving, communication, and training of new technologies and processes, as they are developed and moved into the department. Project Leadership activities include directly managing programs/projects in conjunction with the organizational need.  The incumbent exhibits and applies the core behaviors which define success for HMHS and our customers: Purposeful Execution, Teamwork, Transformational Leadership, and a Customer-First mentality.  This requires a commitment to on-time/on-budget delivery, promoting a culture of collaboration among all project stakeholders, thinking and planning strategically in areas of risk mitigation and overall project direction, and a dedicated focus on bringing value to our customers.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
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