IT Infrastructure Analyst

Job ID: J138755
Company: HM Health Solutions Inc.
Location: Erie, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Feb 8, 2019

Share:

Description

Responsible for the physical delivery and ongoing support of products/services, applications, network systems and overall solutions.  Performs tasks including, but not limited to, systems software upgrades, workstation setups and server configurations.  Maintains software and hardware inventories.  Provides operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices.  Performs recovery procedures, scheduling and backups, and monitors batch processes.

ESSENTIAL RESPONSIBILITIES: 

1. Perform operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, storage, voice, etc.

2. Perform analysis and resolve problems to restore normal IT Infrastructure operational levels.

3. Complete project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects. 

4. Assure compliance to required standards, procedures, guidelines and processes.

5. Other duties as assigned or requested.

REQUIRED QUALIFICATIONS:

  • High School Diploma or equivalent required
  • 1-3 years of experience in Information Technology

PREFERRED QUALIFICATIONS:

  • Bachelor’s Degree in Information Technology or related field 
  • Strong oral and written communication skills
  • Strong Customer service skills
  • Strong problem-solving skills
  • Ability to work individually or in a team environment
  • 3+ years’ experience in Windows Systems Operation and Administration
  • 3+ years’ experience in working with Systems management tool, such as SCCM, Altiris, Kace, etc
  • Understanding of Microsoft Windows technology, Group Policy, Microsoft Active Directory, and endpoint administration
  • Able to create and maintain documentation of various systems and software programs.
  • Able to respond and resolve user support requests within published SLA’s
  • Able to provide on-call support on a rotational basis

KNOWLEDGE, SKILLS AND ABILITIES:

  • Powershell Scripting
  • VB Scripting
  • Command Line 
  • SQL Scripting
  • SQL Server Reporting Services (SSRSS)

Referral Bonus: Level 1

Summary

Responsible for the physical delivery and ongoing support of products/services, applications, network systems and overall solutions. Performs tasks including, but not limited to, systems software upgrades, workstation setups and server configurations. Maintains software and hardware inventories. Provides operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices. Performs recovery procedures, scheduling and backups, and monitors batch processes.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

Share:

Interested in working at the Highmark Health enterprise?
Take the first step by joining our Talent Network today!

Join Our Talent Network

Similar Jobs

Virtual Desktop Infrastructure Analyst

Camp Hill, PA, United States
IS/IT

Associate Print Shop Operator - Fulfillment

Pittsburgh, PA, United States
IS/IT

Lead HRIS Analyst

Pittsburgh, PA, United States
IS/IT

Manager Business Platform

Camp Hill, PA, United States
IS/IT

Information Security Analyst, Forensics

Camp Hill, PA, United States
IS/IT

Team Manager, IT - Customer Care Center, Service Desk

Pittsburgh, PA, United States
IS/IT

Information Security Analyst, Forensics

Pittsburgh, PA, United States
IS/IT

Team Manager, IT - Customer Care Center, Service Desk

Camp Hill, PA, United States
IS/IT

Manager Business Platform

Pittsburgh, PA, United States
IS/IT

IT Infrastructure Analyst - Data Networks and Voice

Wilkes-Barre, PA, United States
IS/IT

Team Manager - Digital Innovation

Pittsburgh, PA, United States
IS/IT

Senior Scrum Master

Pittsburgh, PA, United States
IS/IT

IT Systems Analyst - Clinical Systems Support

Pittsburgh, PA, United States
IS/IT

IT Infrastructure Analyst - Data Networks and Voice

Camp Hill, PA, United States
IS/IT

IT Infrastructure Analyst - Data Networks and Voice

Wilmington, DE, United States
IS/IT

IT Infrastructure Analyst - Data Networks and Voice

Parkersburg, WV, United States
IS/IT

IT Infrastructure Analyst - Data Networks and Voice

Pittsburgh, PA, United States
IS/IT

Business Systems Analyst

Pittsburgh, PA, United States
IS/IT

Senior Financial Systems Analyst

Camp Hill, PA, United States
IS/IT

JAVA Developer

Pittsburgh, PA, United States
IS/IT

Application Developer

Pittsburgh, PA, United States
IS/IT

JAVA Developer

Pittsburgh, PA, United States
IS/IT