Job ID: J106967
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Takes a lead role and is responsible for the physical delivery and ongoing support of more complex products/services, applications, network systems and overall solutions. Takes a lead role in performing more complex tasks including, but not limited to, systems software upgrades, workstation setups and server configurations. Takes a lead role in maintaining software and hardware inventories. Takes a lead role in providing operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices. Takes a lead role in performing more complex recovery procedures, scheduling and backups, and monitors batch processes. May mentor less experienced team members.
1. Takes a lead role in performing more complex operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, storage, voice, etc.
2. Takes a lead role in performing more complex analyses and resolution of problems to restore normal IT Infrastructure operational levels.
3. Takes a lead role in completing more complex project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects.
4. Takes a lead role to assure compliance to required standards, procedures, guidelines and processes.
5. Other duties as assigned or requested.
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