Senior Labor Affairs Consultant

Job ID: J119003
Company: Highmark Inc
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at:

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Description

JOB SUMMARY

This job provides leadership, support and vision to the Organization to achieve and/or exceed the sales goals for the Organization’s organized labor client base by facilitating and maintaining working relationships with enterprise-wide accounts (Small Group Markets, Sr. Products, National Accounts, Regional Accounts, West Virginia, Delaware, Special and Strategic Accounts) and is responsible for relationship management with organized labor, local and state government officials, and business and community leaders.

The incumbent facilitates successful labor management negotiations in the health care arena and promotes the Organization’s products, values, services, and commitment to labor as well as non-union environment and assists the Organization’s senior executives and client managers in new sales and retention of existing Enterprise business.

The incumbent actively participates on local labor advisory/labor management councils and assists in resolving problem situations related to contract negotiations for both union and non-union concerns regarding various health care issues and cost sharing alternatives. Prepares and conducts presentations and informational seminars for union and non-union leadership and utilizes consultative selling techniques to provide recommendations for best business course of action.

The incumbent educates organized labor leaders and members on Health Care Reform program details, product options, health care cost drivers and recommends health & wellness programs and product design to produce more efficient benefit plan performance by conducting bi-annual Labor Advisory Meetings to promote education and support the Organization's Enterprise strategies.

The incumbent works with Government Affairs to facilitate programs and strategies to support the Enterprise government relations objectives and assist in development and execution of Enterprise political strategies and with Community Affairs to positively position the Organization to be a leader in local workforce development initiatives and organized labor-sponsored charity functions.

ESSENTIAL RESPONSIBILITIES

  • Communicate effectively through written and verbal communication with external clients (union leadership, administrators, politicians, government officials, community leaders, etc.) and internal clients (sales management, sales executives, client managers, Government Affairs, Public Relations, Community Affairs, etc.).
  • Initiate, facilitate, and support relationships with external clients (government officials, business leaders, organized labor, administrators, union leadership, labor councils and politicians) and internal clients (sales executives and client managers in National Accounts, Regional Accounts, Small Group and Sr. Products).
  • Provide consultative selling, recommendations, and problem resolution to influence the close of the sale/renewal.
  • Work closely with the Organization’s Government Affairs, Community Affairs, and Facilities Management departments to gain/maintain organized labor’s support for the Organization’s strategies.
  • Work with the Organization’s diversified businesses to help promote their services to labor clients.
  • Facilitate successful labor management negotiations in the health care arena and promote the Organization’s products, values, services, and commitment to union business and non-union business. 
  • Provide consultative solutions to the labor/business community through meetings, presentations, and informational seminars.
  • Educate the labor/business community on cost drivers, Organization values, and risk management.
  • Bridge the gap of external clients and internal clients, through the use of business functions, labor meetings, and entertainment, to expand and enhance the business relationship in order to provide results for the Organization and its client base.
  • Other duties as assigned or requested.

QUALIFICATIONS

Required

  • Bachelor’s degree or 5 years experience in Labor Relations and Trust Fund operation.
  • 5 - 7 years’ experience with Taft Hartley Funds
  • 7 - 10 years’ experience in health industry sales or Health & Welfare Fund Operations
  • PA Producer’s License with lines of authority in Accident, Health, and Life or must be obtained within 90 days

Skills 

  • Advanced conflict management, negotiation and presentation skills
  • Demonstrated knowledge of organized labor market
  • Demonstrated knowledge of health care industry and all Organization products and services
  • Demonstrated ability to collaborate and organize Enterprise resources to achieve strategic results
  • Possess excellent verbal, written, and interpersonal skills.
  • Ability to exercise mature judgment and tact
  • Demonstrate analytical, problem-solving, organizational, and management skills
  • Effective leadership and strategic thinking
  • Ability to work both independently and as part of a team and to build and maintain internal and external partnerships

WORK ENVIRONMENT

Is Travel Required?

Yes          

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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