Job ID: J118898
Company: Gateway Health Plan
Location: Home, AR, United States
Facility: Work From Home
Full/Part Time: Full time
Job Type: Regular
This job functions as the Care Coordinator for the Arkansas PASSE (Forevercare) line of business and serves as a liaison and mediator between members, providers, community centers, and the Organization. Works independently in the community engaging members within a specific target population as defined by the Plan. Works face-to-face with members to provide care coordination support, basic health literacy, linkage to community resources, and assistance navigating the healthcare system. Provides members with education and information consistent with member’s care plans developed by their healthcare providers or other points of service, and serves as a healthcare advocate for the member. The goal is to outreach and engage members to improve health outcomes, close care gaps and improve overall wellness by connecting members to providers and community resources and develop partnerships with community centers and local community based resources to support the needs of the members as well as the community. The incumbent works closely with the care management department to refer members for additional support and education beyond the job's scope of practice.
LICENSES AND CERTIFICATIONS
Languages (Other than English)
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Primarily on-the-road, with some office-based, including co-location at provider offices
Teaches/Trains others regularly
Travels regularly from the office to various work sites or from site-to-site
Works primarily out-of-the office selling products/services (Sales employees)
Does Not Apply
Physical Work Site Required
Lifting: up to 10 pounds
Lifting: 10 to 25 pounds
Lifting: 25 to 50 pounds
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of
business conduct and company policies.
Unusual Working Conditions
This position will typically not work within corporate headquarters. The position could include working within a physician practice setting, visiting physician practices monthly, working within a hospital setting and/or assessing and coordinating member’s care within the member’s home. The position is a dynamic one which will require flexibility in work settings and travel.
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