Business Technical Consultant

Job ID: J122788
Company: HM Health Solutions Inc.
Location: Camp Hill, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: May 17, 2018

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Description

GENERAL OVERVIEW:  

Provide expert data analysis or consultation regarding complex data processes, business processes and interfaces to support various platform & business areas to enable project teams to make decisions on the integration of enterprise-wide applications. Leverage current and emerging technologies to develop business solutions, and perform functional decomposition techniques to reengineer processes for continuous improvement   Provides expert consultation on applications & multiple/cross-platforms on complex and/or highly visible projects using project management and business expertise.   Coach, consult and mentor team members on multi-faceted, highly complex business/systems processes.

ESSENTIAL RESPONSIBILITIES: 

1. Provide expert data analysis or consultation regarding complex data processes, business processes and interfaces to support the business platforms. 

2. Consults as an application or cross-functional platform expert on complex and/or highly visible projects using project management and business expertise to produce project deliverables. 

3. Provides expert advice to enable project & platform teams to:

  • Make decisions based on how individual applications integrate with other enterprise-wide applications using knowledge of platforms, middle-ware, database structures and storage techniques.
  • Leverage current and emerging technologies and interpret systems documentation to develop/validate business solutions.
  • Collaborate with systems architects utilizing analytical, testing or project management tools to facilitate project deliverables.
  • Perform functional decomposition techniques to reengineer processes for continuous improvement.

4. Coach, consult and mentor team members on multi-faceted, highly complex business/systems processes.

5. Interprets complex data into simplified and high-level terminology and/or process flows

6. Facilitates large group requirement gathering sessions with enterprise-wide stakeholders.  Provides insights and consultation on multiple business platforms to key stakeholders and project teams.

7. Leads projects and provides consultation and direction to team or project teams.  Ability to interpret complex data into simplified and high-level terminology and/or process flows easily understandable at all levels. 

8. Other duties as assigned or requested.

III. QUALIFICATIONS:

Education, Licenses/Certifications, and Experience (For Experience requirements please see appropriate role/level guide.  If not applicable, list experience requirements below.)

Minimum

  • High School Diploma or GED
  • 7 - 10 years of experience in analysis of business processes and interfaces including interpretation of system documentation for multiple platforms
  • 5 years of experience with supporting Project Lifecycle methodology for requirements, test scenarios and cases
  • 5 years of experience managing projects or leading project activities.
  • 5 Years of experience in report writers &/or query tools
  • 4 years of experience  in writing & developing  business artifacts
  • Experience using process diagrams, user stories, content decomposition, or other means to simplify complex information/processes.
  • 3 years of experience in data trending, quality assurance

Preferred

  • Bachelor’s degree
  • Experience with project solutioning
  • Pega experience

Knowledge, Skills and Abilities  (This section describes additional preferred characteristics)

  • 4 years of experience in project leadership role
  • 4 years of experience in an operational,  insurance or provider setting
  • Advanced working knowledge of process functionality and understanding of multiple business platforms.

IV. SCOPE OF RESPONSIBILITY  (People Management Responsibility)

Does this role supervise/manage other employees? 

No 

V. WORK ENVIRONMENT

Is Travel Required?

Yes  

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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