Health Innovator - Innovation Design Practice

Job ID: J123945
Company: Highmark Health
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Jun 4, 2018

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Description

JOB SUMMARY

This job works within a self-directed team to research and identify care delivery pain points and assists in development, creation or procurement of new solutions to optimize the care delivery experience and return both health and cost impact. Conducts diverse types of consumer research, synthesizing data/outcomes analytics and discovering patient experience learnings. The incumbent acts as the champion of innovation and human centered design with responsibility for developing and managing communication for the team.

ESSENTIAL RESPONSIBILITIES

  • Perform primary and secondary consumer, provider or other customer research to generate new insights in partnership with marketing.
  • Research and analyze the identified problems and barriers to health and support framing the hypotheses to inform solution development.
  • Provide project management expertise to solution development opportunities with internal & external partners (for example, partner with VITALs team).
  • Partner with internal employees/consultants to build/sustain the innovation center of excellence; this includes promoting human centered design thinking throughout the enterprise and educting and training associates.
  • Co-create internal/external innovation communication with marketing.
  • Identify/sense external partner opportunities and emerging trends
  • Other duties as assigned.

EDUCATION

Required

  • Masters's degree in Business Administration/Management or Marketing

Substitutions

  • None

Preferred

  • None

EXPERIENCE

Required

  • 3 -5 years of expereince in Research and Development
  • 3 -5 years of expereince in Healthcare Industry
  • 3 - 5 years of experience in Product Development

Preferred

  • 3 - 5years expereince in Innovation
  • 3 - 5 years experience in Business Development

LICENSES OR CERTIFICATIONS

Required

  • None

Preferred

  • None

Skills

  • Research
  • Developing Relationships
  • Analysis
  • Consulting
  • Leading Change
  • Healthcare Industry
  • Business Consulting
  • Business Development
  • Innovation

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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