Job ID: J124865
Company: West Penn Allegheny Health System
Location: Erie, PA, United States
Facility: Saint Vincent Hospital
Full/Part Time: Full time
Job Type: Regular
Posted at: Jun 11, 2018
Serves as the primary contact point for EMS agencies and hospital emergency departments and ICU's within the assigned territory. Regularly collaborates with a wide range of individuals from entry level personnel to physicians to C suite executives and understands that any/all of these individuals may be a key contact in gaining referrals. Provide a living example of superb customer service to internal and external customers. Coordinate service recovery when necessary. In this role the incumbent will be a constant positive force for AHN's tertiary services, AHNEMM, LifeFlight, Prehospital Care Services and other AHN entities and is a staunch advocate for our customers. Maintains the highest level of integrity to function in this autonomous and highly visible position. Maintains confidentiality at all times.
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