Team Manager, IT

Job ID: J126022
Company: Highmark Inc
Location: Camp Hill, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at:



Manages activities of various IT personnel.  Makes decisions on personnel actions (promotions, hiring, terminations, etc.)  Develops talent, Addresses resource management, cultivates capabilities of staff, planning and coordination of work, and managing performance.  Responsible for the oversight of the daily operations.  Controls expenses within the operating unit and is responsible for meeting budget goals.  Actively involved in the coordination, implementation, problem solving, communication, and training of new technologies and processes, as they are developed and moved into the environment.


1.    Provides subject-matter direction and guidance to lower-level staff
•    Trains, develops, and mentors staff
•    Assigns, monitors, and reviews progress and accuracy of work
•    Provides technical leadership in first-line resolution of complex technical problems

2.    Provides Staff Management oversight 
•    Hires, promotes, separates or makes recommendations regarding same
•    Conducts performance reviews and assesses, manages performance   
•    Engages in skills assessments and promotes professional development of staff
•    Assigns tasks, schedules work and establishes priorities 

3.    Adheres to Departmental budgeting and fiscal responsibilities
•    Oversees process for recording hours
•    Schedules work and assignments to maximize appropriate use of resources 
 Optimizes the utilization of resources by applying appropriate concepts, technologies and workflows

4.    Provides deep expertise in assigning and overseeing work of staff.  Visualizes, articulates, and solves moderately complex problems/issues
•    Communicates effectively with all levels of the organization
•    Connects strategy to employee’s job responsibility
•    Participates, as necessary, in training and development to remain current in field(s) of expertise.

5.    Actively participates in project teams
•    Manages and tracks project details

6.    Promotes continuous improvement of processes and delivery of results within assigned unit/area. Ensure compliance with corporate [and industry?] standards, policies and regulations (SOX, SSP, DIACAP, PHPLC, etc.)

7.    Provides leadership during periods of transition as the organization changes to respond to business opportunities/challenges, new technologies, legislation and other environmental factors

8.    Other duties as assigned or requested.

Education, Licenses/Certifications, and Experience 
•    *Bachelor’s Degree in Computer Science, Information Science or comparable major 
8+ years’ experience
•    Or Master’s Degree +2 years exp.    


Master’s Degree

Knowledge, Skills and Abilities  
Critical Skills
Skills    Software Development Lifecycle    Licenses or Certifications
COBOL    Waterfall    Certification in applicable areas such as:
Java/JavaScript Framework    Agile    JAVA Developer
CSS3    Rationale    DB2
Mobile        Cognos
JSON        PEGA
SAS        Enterprise Architect (SCEA)
Cognos        Project Management - PMP
Hadoop        Certified Quality Analyst (CQA)
SQL        Scrum Master Certification
J2EE        Lean/Six Sigma Certification
C, C++        
Visual Basic        
IMS, DB2, Oracle and Teradata Databases        
Data Warehousing        
Business Objects        
*Grandfathered degree requirement effective July 2014

A Team Manager must also possess the following knowledge, skills and abilities:  
(1)     Working knowledge of reporting software 
(2)    Proficient knowledge of end-user personal computing skills
(3)    Proficient PC skills and knowledge on files and folders.
        (4)    Proficient analytical skills and problem solving abilities.
        (5)    Strong interpersonal skills to manage employees and interact appropriately with senior management, internal clients, and
                 external customers                     
        (6)   Ability to adapt to change, multi-task, meet multiple deadlines, collaborate, lead others, work on a regular and timely basis 
                and work irregular hours, holidays and weekends. 

IV. SCOPE OF RESPONSIBILITY  (People Management Responsibility)
Does this role supervise/manage other employees?          No  □     Yes  x 

Is Travel Required?
No   □    Yes   x

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (
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