Job ID: J128622
Company: HM Health Solutions Inc.
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Aug 8, 2018
Sr. Technology Administrator – Adobe Campaign Manager
Adobe Campaign Manager is key to our digital strategy allowing us to deliver better service and care to our members and better information shared with our providers.
Consider joining a dynamic and growing team supporting and administering the infrastructure related to our digital strategy. The position of Sr. Technology Administrator will be responsible for the implementation and administration of Adobe Campaign Manager. This will also involve working with other team members supporting Adobe Experience Manager, Forms and Digital Asset Management.
HM Health Solutions: Powering the Future of Health Care Together. People, Process, Platform, Performance - https://www.hmhs.com
1. Advise teams in the planning, designing and utilization of the technology. Consult with project teams on the best use of the technology.
2. Answer technical queries and provide support to project teams and end users. Mentor and train end users in the use of the technology.
3. Provide continuous monitoring of the technology to proactively identify and resolve issues. Conduct root cause analysis to identify and resolve complex problems impacting service levels.
4. Apply updates, patches, and configuration changes.
5. Administer security permissions. Assure compliance to required corporate standards, procedures, guidelines and processes, including audits.
6. Develop the architecture, frameworks, common components, and best practices for the technology.
7. Document the configuration of the system, system controls, and procedures.
8. Other duties as assigned or requested.
Education, Licenses/Certifications, and Experience
Employee Referral Level 2
SummaryProvide technology administration support of the enterprise wide use of the technology.
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