Senior Proposal Writing Specialist

Job ID: J129030
Company: United Concordia Companies Inc
Location: Harrisburg, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Aug 6, 2018

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Description

JOB SUMMARY

This job supports the growth of Organization's sales goals through the development of customer-focused, strategically-positioned sales messaging.  The incumbent is responsible for the development, coordination, and timely response to complex RFIs/RFPs in support of local, mid-market and national sales objectives for current and prospective customers across multiple lines of business. Assists in determining the appropriate products, strategies and unique customized solutions to meet a customer’s specific needs.  Consults, engages and communicates effectively with all levels of the organization, including executive management to write professional and persuasive proposals, executive summaries, white papers (through strategic research, market analysis and creative resources) for external clients, consultants, Partner Plans.  Fully accountable and overall responsibility of projects end-to-end and ensures final product depicts Organization's value, differentiators and resonates with key stakeholders.  Coordinates complex projects that influence the division's reputation with internal/external customers, and, relationships with national consultants and/or other Blue Plans.  Additional responsibilities include: participation in sales projects or initiatives that have high impact to Commercial markets performance and success, assists in the training and development of Proposal Analysts, and identifies opportunities to maximize messaging efficiencies across the Enterprise and with Plan partners.

ESSENTIAL RESPONSIBILITIES

  • Specialize in developing complex proposals using various internal and external sources.  Demonstrate advanced knowledge of all lines of business, products and services in order to develop clear and concise messaging.  Solid knowledge of the Organization's distribution channels.  Conduct market research, trend analysis to Interpret and understand the needs of the customer in order to create a compelling, well-articulated value proposition that aligns the Organization's products / services with the customers’ healthcare strategy. Create and tailor product information and positioning to customize various sales strategies (via written and visual communication materials) with targeted, strategic solutions according to project timeliness.  Provide quality review of messaging to ensure accuracy, consistency, appropriate position and competitive differentiation.
  • Project manager for high exposure, critical impact projects related to sales activity and manages all phases of proposal process.  Develop detailed project plans (anticipates project timelines, analyzes proposal criteria and all related documentation to determine specific needs of each customer). Manage multiple projects simultaneously for the creation, development and delivery of value proposition, differentiated proposal materials and executive summaries.  
  • Facilitate strategic planning meetings with all levels of the organization to develop strategy, customized solutions. Communicate effectively and serves as trusted advisor/consultative partner internally (sales, subject matter experts, senior leadership, and externally (consultants, Blue Plans) to resolve problems, prioritize.
  • Create, develop, write, and manage other information resources, white papers, ad-hoc requests to be used for sales staff to respond to customer needs in a customized solution-sales driven market. Uses Sales Tools efficiently and appropriately to provide custom reports.  
  • Maintain detailed records and facilitates proper record submission for new/ updated content for database administrator.
  • Apply knowledge of graphic standards, brand requirements, to materials, as appropriate, adhering to company policies and procedures.
  • Identify and make decisions that refine and improves known practices or develops new approaches.  Evaluate proposal effectiveness, participate in quality improvement efforts.
  • Assist in managing business partner relationships, serve as a member of various sales and marketing efforts, serve on various internal and external committees and work-groups.
  • Other duties as assigned.

EDUCATION

Required

  • Bachelor's Degree in Marketing, Journalism or Technical Writing

Substitutions

  • 6 years of relevant sales messaging and/or Request for Proposal management experience in lieu of Bachelor's degree

Preferred

  • None

EXPERIENCE

Required

  • 5 - 7 years of Bid/Proposal Writing Experience
  • 5 - 7 years of Communications Experience
  • 5 - 7 years Marketing Communications Experience
  • 5 -7 years of Project Management Experience
  • 5 - 7 years of Sales Support Experience
  • 5 - 7 years of Sales Process/Sales Experience

Preferred

  • 5 - 7 years of Healthcare Industry Experience
  • 5 -7 years of Health Insurance Industry Experience

LICENSES OR CERTIFICATIONS

Required

  • None

Preferred

  • None

SKILLS

  • Microsoft Office
  • Oral & Written Communication Skills
  • Consulting
  • Written & Oral Presentation Skills
  • Outstanding Interpersonal Communication Skills
  • Creative Briefs
  • Influence and Persuasion
  • Organizational Skills

Language Requirement (other than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Does Not Apply

Travel regularly from the office to various work sites or from site-to-site

Does Not Apply

Works primarily out-of-the office selling products/services (sales employees)

Does Not Apply

Physical work site required 

Yes

Lifting: up to 10 pounds

Frequently

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Occasionally

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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