Team Manager - Java development/Infrastructure

Job ID: J130947
Company: HM Health Solutions Inc.
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Sep 24, 2018

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Description

JOB SUMMARY 

This job leads and works embedded with a team in an information technology discipline such as application support, computing services, storage systems, desktop services, email messaging, networking, Sharepoint administration,  or telecommunications.  Provides leadership through coaching, plans and manages work activities by assessing critical path and priorities.  Reporting to an IT Manager, the Team Manager takes on day-to-day accountability of the technology service, leveraging people, price, process, partners and the platform to deliver services at or below market price.

ESSENTIAL RESPONSIBILITIES 

  • Performs management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.
  • Plans, organizes, staffs, directs and controls the day-to-day operations of the department; develops and implements policies and programs as necessary; may have budgetary responsibility and authority.
  • Reliability and Resiliency -- Ensures processes are put in place or established processes are being followed to provide reliable services to the internal/external customers and the ability to bring back the services online in the quickest possible way with very minimal interruptions if and when they go down. Proactively puts the measures/metrics/alerts in place that would prevent these downtimes.
  • Performs project management activities including impact analysis, management of cost, schedules and risk, manages stakeholder expectations.

MINIMUM QUALIFICATIONS:

  • High School Diploma/GED or 10 years' relevant experience
  • 3 - 5 years' experience with multiple computer operating systems
  • 3 - 5 years’ experience in End User Computing, Engineering, IT Infrastructure, Networking, Telecommunications or Operations
  • 3 - 5 years' experience supervising  people, pricing, processes, or partners
  • 3 - 5 years' experience using productivity tools (Excel, Word, PowerPoint, etc)

PREFERRED QUALIFICATIONS:

  • Bachelor's Degree - Information Technology Management or Computer Science
  • 3 - 5 years experience negotiating contracts and/or managing conflict
  • Working knowledge of information technology infrastructure library (ITIL) best practices related to configuration, change, incident, problem, and service level management
  • Avaya working knowledge helpful
  • Knowledge of Java practices and deployment very helpful

Referral Bonus: Level 2

SKILLS 

  • Competence within Information Technology disciplines
  • Experience in team building, facilitation, negotiation, and conflict resolution
  • Ability to quickly identify and provide recommendations on issues
  • Strong organizational and time management skills with the ability to multi-task and reprioritize
  • Proficiency in a variety of software applications

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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