Associate Quality Analyst

Job ID: J134982
Company: HM Health Solutions Inc.
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Oct 31, 2018

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Description

JOB SUMMARY

This job assists in performing Business Systems testing and analysis tasks on business system implementation, enhancements and change requests. Assists in one, or more of the following; develop test scripts and cases, perform usability testing to ensure compliance / quality with system design and business/regulatory requirements, documentation of results, and discuss findings with management team. Performs routine usability testing to ensure compliance and quality with system design and business/regulatory requirements.  Documents and communicates findings to team members, senior analysts and management. Creates and/or runs basic system reports that extract data for use in the analyses. Performs routine data analysis, to determine business issues, trends, and identify risks/issues with key processes or requirements. Participates in problem solving sessions to correct identified issues and/or concerns. 

ESSENTIAL RESPONSIBILITIES

  • Assist in one or more of the following: develop, implement, maintain and perform User Acceptance Testing (UAT) and test cases. Identify, document and communicate findings of UAT.
  • Create and/or run basic system reports that extract data for use in the analyses.  
  • Perform routine data analysis, to determine business issues, trends, and identify risks/issues with key processes or requirements.
  • Participate in problem solving sessions to correct identified issues and/or concerns. 
  • Other duties as assigned.

EDUCATION

Required

  • High School Diploma/GED

Substitutions

  • None

Preferred

  • Bachelor's Degree in Business Administration/Management or Information Technology

EXPERIENCE

Required

  • 1 year in the Health Insurance Industry

Preferred

  • 1 year in a Call Center
  • 1 year in Claims Administration
  • 1 year in Enrollment
  • 1 year in Billing
  • 1 year in Information Systems

LICENSES AND CERTIFICATIONS

Required

  • None

Preferred

  • None

SKILLS

  • Analytical Skills
  • System Testing
  • Microsoft Office
  • Communication Skills
  • Business Requirements
  • Report Writing

Language (Other than English)

None 

Travel Required

0%  - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Does Not Apply

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required 

Yes

Lifting: up to 10 pounds

Frequently

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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