Senior IT Infrastructure Engineer

Job ID: J138492
Company: HM Health Solutions Inc.
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Jan 14, 2019

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Description

Takes a lead role in more complex plans to research, evaluate, design and develop IT Infrastructure systems by applying engineering, hardware and software design theories and principles to develop a compatible system infrastructure in line with organizational strategies. Takes a lead role in more complex design, development, and implementation of IT Infrastructure components such as operating systems, software tools, and utilities.  Takes a lead role in conducting more complex studies of IT Infrastructure performance and traffic analysis. Takes a lead role in determining more complex systems design requirements and ensures that system improvements are successfully implemented and monitored to increase efficiency.  Takes a lead role in generating more complex IT Infrastructure engineering policies, standards and procedures.  May mentor less experienced team members.

ESSENTIAL RESPONSIBILITIES: 

1. Takes a lead role in serving on teams in clearly defining, with the customer, more complex requirements, deliverables and timeframes.  Escalate issues and make recommendations to resolve them to the appropriate audience.

2. Takes a lead role conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.

3. Takes a lead role to develop and/or deliver technical training in complex technical areas. May mentor less experienced team members in the execution of their duties.

4. Takes a lead role in completing more complex project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects. 

5. Assure compliance to required standards, procedures, guidelines and processes.

6. Other duties as assigned or requested.

MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent is required
  • 3-5 years of experience in Information Technology

PREFERRED QUALIFCATION:

  • Candidate should have at least 5+ years of hands-on experience with Windows Operating Systems
  • Candidate should be familiar with project management, SDLC, configuration management, and other infrastructure/software development disciplines within multi-platform environment.
  • Candidate should be familiar with the day-to-day IT operational tasks, ideally within the Health Insurance industry or equivalent
  • Design and Implementation experience with Microsoft System Center Suite.
  • Knowledge of Application virtualization solutions (App-V/Thin app).
  • Experience with automated deployment methodologies (ie. Microsoft SCCM)
  • Proficiency with scripting languages (e.g., VBScript, Powershell), Windows Scripting, packaging/deploying applications.
  • Experience with the Flexera Suite (e.g., InstallShield, Workflow Manager, Application Manager).
  • Provides planning and technical support for company installations.
  • Provide assistance to other support groups as necessary
  • Knowledge of VDI is a Plus

KNOWLEDGE, SKILLS AND ABILITIES:

  • Communications and active listening
  • Proactive, quick learning
  • Project and time management skills
  • Business analysis and problem solving are paramount to this role.
  • Stays abreast of new technologies as it applies to business needs

Referral Bonus: Level 1

Summary

Takes a lead role in more complex plans to research, evaluate, design and develop IT Infrastructure systems by applying engineering, hardware and software design theories and principles to develop a compatible system infrastructure in line with organizational strategies. Takes a lead role in more complex design, development, and implementation of IT Infrastructure components such as operating systems, software tools, and utilities. Takes a lead role in conducting more complex studies of IT Infrastructure performance and traffic analysis. Takes a lead role in determining more complex systems design requirements and ensures that system improvements are successfully implemented and monitored to increase efficiency. Takes a lead role in generating more complex IT Infrastructure engineering policies, standards and procedures. May mentor less experienced team members.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

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