Telecom Expense Analyst

Job ID: J140852
Company: HM Health Solutions Inc.
Location: Pittsburgh, PA, United States
Full/Part Time: Full time
Job Type: Regular
Posted at: Feb 27, 2019

Share:

Description

Responsible for managing vendor relationships with telecom and data service providers to validate expenditures. Perform tasks related to monitoring of third party TEM vendor such as verifying monthly payments, system audits, and verifying invoices. Track and support Voice & Data teams for new circuit orders and submit disconnect requests, assign proper cost center charges back to new voice and data line items.

ESSENTIAL RESPONSIBILITIES

  • Resolve billing problems with the various suppliers and track these problems through closure
  • Identify opportunities, implement and track cost savings and cost avoidance
  • Identify opportunities to reduce number of invoices including account consolidation when applicable
  • Create, track and manage invoice/billing disputes with telecom/data suppliers
  • Identify new services to be managed by the TEM application, review with management and implement action as agreed upon
  • Partners with Voice & Data groups to address service order processing.  Work with these teams to improve operational procedures and controls
  • Investigate unusual charge trends, determine corrective action work with telecom provider to implement corrections
  • Provide outage support for restoration to TNs, PRIs, etc. when needed
  • Support Data/Network & Voice Engineering teams as it pertains to escalations, projects, follow-ups, and orders

MINIMUM QUALIFICATIONS

  • High School Diploma or equivalent required
  • 1-3 years of experience in Information Technology

Physical Demands

This job requires the ability to work as a team member. Additionally, this job requires the willingness and ability to report to work on a regular and timely basis and may require irregular work hours, holidays and/or weekends.

Note: Job duties and responsibilities support separation of duties across multiple users

Referral Payout Level: 1

Summary

Responsible for the physical delivery and ongoing support of products/services, applications, network systems and overall solutions. Performs tasks including, but not limited to, systems software upgrades, workstation setups and server configurations. Maintains software and hardware inventories. Provides operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices. Performs recovery procedures, scheduling and backups, and monitors batch processes.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at HRServices@highmarkhealth.org

Share:

Interested in working at the Highmark Health enterprise?
Take the first step by joining our Talent Network today!

Join Our Talent Network

Similar Jobs

Senior Financial Systems Analyst

Camp Hill, PA, United States
IS/IT

Financial Systems Analyst

Camp Hill, PA, United States
IS/IT

Supervisor, Fulfillment Operations

Pittsburgh, PA, United States
IS/IT

Production Printer Operator- 2nd shift

Pittsburgh, PA, United States
IS/IT

Supervisor, Allegheny Health Network Desktop

Pittsburgh, PA, United States
IS/IT

IT Service Management - Clinical

Pittsburgh, PA, United States
IS/IT

Data Architect - Analytics & Big Data

Pittsburgh, PA, United States
IS/IT

Senior Analytic Data Analyst

Pittsburgh, PA, United States
IS/IT

Senior IT Infrastructure Engineer

Harrisburg, PA, United States
IS/IT

Virtual Desktop Infrastructure Analyst

Camp Hill, PA, United States
IS/IT

Cyber Security Controls Consultant

Camp Hill, PA, United States
IS/IT

Project Consultant - Center of Excellence

Pittsburgh, PA, United States
IS/IT

Senior IT Infrastructure Engineer

Camp Hill, PA, United States
IS/IT

Virtual Desktop Infrastructure Analyst

Camp Hill, PA, United States
IS/IT

Senior IT Infrastructure Engineer

Pittsburgh, PA, United States
IS/IT

Associate Developer

Jacksonville, FL, United States
IS/IT

Cyber Security Controls Consultant

Pittsburgh, PA, United States
IS/IT

Director, Scaled Agile

Pittsburgh, PA, United States
IS/IT

Automation QA Engineer

Pittsburgh, PA, United States
IS/IT

Senior iOS Developer - Digital Innovation

Pittsburgh, PA, United States
IS/IT

Sr. Full Stack Developer - Digital Innovation

Pittsburgh, PA, United States
IS/IT

Business Systems Analyst

Pittsburgh, PA, United States
IS/IT

Sr. IT Quality Analyst

Pittsburgh, PA, United States
IS/IT

Full Stack Developer - Digital Innovation

Pittsburgh, PA, United States
IS/IT